How a review actually works.
No magic and no secrets. What decides whether a negotiation succeeds is the groundwork — knowing exactly what the market offers before you open your mouth. Here's the whole process, step by step.
We map what you actually have
Most companies don't know how many ongoing supplier contracts they have. So we don't start with the contracts — we start with the payments. Anything charged on a recurring basis is a contract in practice, whether or not a document exists.
- Twelve months of supplier payments, ideally via your finance system
- Existing contracts where they exist — we request the missing ones on your behalf
- Subscriptions charged to a card that never became a formal contract
- Notice periods and renewal dates, which decide the order we work in
We build a basis for comparison
Before we contact anyone, we need to know what the right price is. A negotiation without a basis becomes a polite conversation where the supplier holds all the information — and that imbalance is exactly what we exist to correct.
- Public procurement records, where prices for comparable volumes are public
- Quotes we gather ourselves from the market for your size bracket
- Outcomes from earlier negotiations we've run in the same category
- The suppliers' own price lists and volume discount tiers
You set the requirements
Cheapest is rarely the right answer. Before we go out to the market we want to know what genuinely must not get worse — otherwise we risk negotiating a price you can't accept anyway.
- Response times, service levels and availability
- Collective agreements, environmental requirements and sustainability reporting
- Whether you want to keep your current supplier or are open to switching
- The lock-in period you can accept — longer contracts often mean a better price
We go out to the market
We contact both your current supplier and relevant competitors. We work as an independent party, not as your employees — and your name is never mentioned without your approval. In many cases, simply knowing a review is under way is enough to make the incumbent come back with a better offer.
- Everyone gets the same brief, so the quotes are genuinely comparable
- We ask for itemised pricing, not a lump sum — the money hides in the add-ons
- We go back and forth between the parties until the movement has stopped
- If a supplier says no, we proceed with the alternatives and come back to you
You choose
We put the alternatives side by side on the same basis — price, terms, lock-in, and how well they meet your requirements. You also get a recommendation, but the decision is always yours. If you choose not to proceed, the entire piece of work costs nothing.
We verify the saving
Once the new contract has taken effect, we reconcile against an actual invoice. Only then is the saving confirmed, and only then do we invoice. We never charge on a promised saving — only on one that shows up in reality.
- Old price minus new price, over twelve months
- Verified against an invoice after the contract has taken effect
- Documented in the platform so you see exactly what the figure is based on
- Reductions you obtained without our involvement don't count
We make sure it holds
What tends to happen after a successful negotiation is that the price slowly creeps back, or the contract renews automatically three years later without anyone reacting. So the contract goes under monitoring in the platform, with a warning well before the next decision point.
The awkward questions.
What if the supplier refuses?
Then you have a concrete alternative on the table from someone else, and that alone tends to change the conversation. If they hold firm, we present the switch as an option — but you decide whether to take it.
Does this damage our relationship with the supplier?
Almost never. Putting a contract out to competition is normal business behaviour, and most suppliers would rather keep you at a lower price than lose you entirely.
Do we have to switch supplier?
No. In a large share of cases it ends in a better contract with the one you already have. You don't have to change anything unless you want to.
How do we know you're not taking commission from suppliers?
We never accept payment from a supplier. Our only revenue is the share of your saving, which means the better the terms you get, the better we do.
See where you're overpaying — free.
Estimate the potential first — it takes 30 seconds and requires no details.